3.8
  • Tech was outstanding2 votes
  • Very1 votes
  • Very helpful1 votes
  • Technical Skills1 votes
  • Sales Manager1 votes
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  • 2 hours ago
  • Desktop computers
  • Liskeard, England
  • Computor Tech Help

i am very impressed , , the service was excelent and i will be back and tell al my friends , thank you I is not fair that i cannot thank you the tech lady who was so good . well the result of the help is that the recommendation i can and will give will be glowing , i domt know what else ro say , a brilliant experience which will i hope be repeated when i check in with Guruaid at the end of... Read more

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  • 6 hours ago
  • Desktop computers
  • Norwich, Norfolk
  • 1

I received a telephone call from Guriaid to help me to maintain and clean my computer. I found them very, very helpful and very patience. I realized I had not been telephoning or emailing them every 60days as recommended, my error just forgot !!! The lady who spoke to me explained everything in easy terms so I could follow her and understand her every move. I would also say the supervisor whom I... Read more

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  • 2 days ago
  • Desktop computers
  • Positive Experience
  • 8
  • REVIEW RATING 4/5

My experience went very well. The tech was professional, knowledgeable and informative. She explained everything she was doing as she scrolled across the screen. She accessed and serviced two computers at the same time and explained everything every step of the way. She made very nice conversation in between up loading periods. She pointed out many things that could corrupt a computer as she... Read more

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  • 2 days ago
  • Software
  • San Antonio, Texas
  • Positive Experience
  • 2
  • REVIEW RATING 3/5

computer clean-up, and analysis was done on two computers in my household. she stayed on line with me the entire time, and even walked me through an issue i was confused with. we also re-newed my guruaid contract for another year with a discount, which came to $10.00 more than last year's contract, but, still reasonable to me, and within my price range. i am happy with the services provided. i... Read more

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  • 2 days ago
  • Software
  • Lafayette, Louisiana
  • Positive Experience
  • 3
  • REVIEW RATING 3/5

Very efficient and thorough service!!!! No complaints after 2 years of service!!! Technician was very helpful through the entire process. Also, all of the membership options were explained and I suggest anyone with slow, computer issues, give these guys a try. Very affordable and money well spent. Tech also gave me some really great tips and reminded me of GURAID's 24/7, 365 days a year customer... Read more

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  • Jan 21
  • Software
  • Eugene, Oregon
  • Technical Support
  • 58
  • REVIEW RATING 4/5

My experience with this company brought me to tears. I thought I was calling malwarebytes.com to fix a problem that popped up with its software. Instead I was incorrectly on the line with Guruaid for nearly an hour, being passed to three different reps. I gave access to my computer and they showed me "problems" i.e. as a bunch of code. He asked if I understood it and when I said "no", told me it... Read more

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  • Dec 14, 2014
  • Software
  • Stockton, California
  • Positive Experience
  • 51
  • REVIEW RATING 4/5

My name is Dan Gleason and GuruAid has been providing great support for all my Printer and PC needs. They keep my PC running Fast and Free of garbage as well as Viruses. They always are polite, courteous and friendly. Any and All issues are done with this fine Company. ===================================================== My name is Dan Gleason and GuruAid has been providing great support for all... Read more

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  • Dec 14, 2014
  • Desktop computers
  • Dartmouth, Nova Scotia
  • Positive Experience
  • 29
  • REVIEW RATING 4/5

I had several problems with my computer working slow and the service I received from guruaid was great. I needed my home page changed to yahoo and my yahoo was working slow, and I had other programs that I download to my computer that was causing problems and that was fixed by the tecnection which is great. I can now go from internet site to inter site without a problem, it is much faster and not... Read more

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  • Dec 09, 2014
  • Software
  • Tonawanda, New York
  • Positive Experience
  • 35
  • REVIEW RATING 3/5

internet not working and clean up and tune up on pc! All the techs were very helpful and resolved all of my issues! it was a very pleasent experience and would recommend this service to friends and family! i will be calling back to resolve future issues! All the techs were very helpful and resolved all of my issues! it was a very pleasent experience and would recommend this service to friends... Read more

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  • Dec 08, 2014
  • Laptops and Tablets
  • White Plains, New York
  • Positive Experience
  • 39
  • REVIEW RATING 4/5

Mr. Ashutosh Mangate was excellent and understand the reason why I called. Mr. Ashutosh had taken care of the issue by up dating Internet Explorer to the latest version so my computer will operate at top effeciency and speed. Mr. Ashutosh spoke very well and did a complete tune up and clean up and checked the computer thoroughly to make sure there weren;t any unwanted programs or viruses and that... Read more

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