GuruAid Complaints and Reviews

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GuruAid
Main address: 19 Business Park Drive 06405 Branford CT
1 855 575 5140, 1 855 487 8243, 1 203 643 2174, http://www.guruaid.com/contactus.php
  • 27 complaints
  • $1.7K claimed losses
  • $63 average
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  • 3 hours ago
  • Desktop computers
  • Burlington, Washington
  • 1

I just received most excellent service from a company that I have grown to trust and rely on. GuruAid provides busy people such as myself with the luxury of having professional technicians to keep our computer software running at an optimum level. I am a college professor and all of the courses I teach have online components. It is critical that my home computer is problem free at all times.... Read more

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  • 11 hours ago
  • Desktop computers
  • Milwaukee, Wisconsin
  • Online Service
  • 6

I called these scam artists, because i was having trouble downloading a Norton product. They claim that they work for Norton. Once he got into my computer he showed me problems that wasn't really there. My computer was tuned up two days ago, so i knew he was lying. He quickly offer me their service for $399.When i told him that i didn't have the $399 today, he insisted that could pay $120 now and... Read more

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  • 1 day ago
  • Software
  • Leeds, Leeds
  • 11

I have been a subscriber to Guru Aid for almost a year now and they have helped several times ! This time it was a huge job as it required re establishment of my desktop. The service I received was exemplary and the staff at Guruaid are to be congratulated on their efficiency and patience - I am thankful to Both Nitim and Tejas who did an excellent job. I would recommend Guru Aid to my family... Read more

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  • 1 day ago
  • Software
  • Neath, Neath Port Talbot
  • 4

There were popups and the PC needed a tune-up as not done since I purchased it. This has been completed and I am very pleased with the results that I have. I have a number of devices that will need to I had not done the Clean up / tune up on my personal computer right from the day one. It had been 18 months clean up tune up was not done. Today I have contacted Guru Aid and I am very pleased... Read more

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  • 1 day ago
  • Software
  • Letchworth, Hertford
  • Desktop Apple
  • 19

I was unable to open my computer it got stuck on updating window , that Stop on screen and would not move, you then put it on to ,the internet which took 4 hour to clean and bring up the Derek sight . Today you have fixed it and know update your help to iphone. I find the service is very good, Everything they do is positive. I would like to recommend it to others who are not tech savvy with the... Read more

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  • Nov 18
  • Software
  • Cortland, Ohio
  • Positive Experience
  • 13

I was very happy with the performance and services that I received today ! They were very kind very patient I would surely recommend Guru Aid to my Friends ! People At Guru Aid are Very Professional. I will surely Refer to Their Services in Future just in case I need to refer to any technical problems with my computer. Today my computer was working slow and had issues with homepage on my... Read more

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  • Nov 11
  • Professional Services
  • Perth, Western Australia
  • Sony Vaio
  • 1
  • 1
  • 55

hi mates i gav 1* cudnt find a lower grade mayb -5* i m not quite a review writer or vocal but this instance is so disturbing i had to write i have a topend sony vaio which came with a trend micro a/virus as a deal somehow while uninstalling the av i did something n it didnt completely uninstall now i bot a quickheal license n wanted to install it but the existing trend av traces didnt allow... Read more

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  • Nov 05
  • Software
  • Dallas, Texas
  • Subscription
  • 79

Called Guruaid to do my maintenance and renew my one year subscription. The Tech literally went after me for not maintaining my maintenance. I was a bit put off, but told him, I DO WORK and therefore not all the time I use my computer....That should have stopped him, but no, he went right on about it and that I needed a 3 year contract with the company. I told him it wasn't necessary and a yearly... Read more

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  • Nov 01
  • Laptops and Tablets
  • Utica, New York
  • Positive Experience
  • 39

I phoned Guruaid and was given immeadiate and courteous service. I am still a bit of a novice to technology and Gurus associates and tech support team has been very patient and thorough in resolving my issues for a second time in the same week. I have had 2 cleanups/tuneups this week possibly due to my own errors and they resolved issues both times with the utmost courtesy. All my systems and... Read more

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  • Oct 17
  • Software
  • Kaspersky Anti-Virus
  • 2
  • 2
  • 155

I received an email informing me that Kapersky would automatically renew my yearly membership. The email informed me I could cancel my renewal at any time but the link did not work. I called the telephone number provided and was put though to Guruaid. The technician informed me he would have to gain access to my computer to cancel the auto renewal payment. The technician informed me I would have... Read more

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