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  • Customers like
    • Tech was outstanding 6
    • Very helpful 4
    • Very 2
  • Customers don't like
    • Technical skills 4
    • Only high pressure sales 4
    • Represented themselves as mcafee 2

Today has so far been the best experience I have had in installing Windows 10. I can't remember how many sessions it has taken. Not all technicians seemed to me to quite know what they were doing. I can't say that I have been totally satisfied. I felt at times that my money was more important than repairing my computer which I was originally told was corrupted. This has been going on for too... Read more

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  • From mobile
  • Guruaid
  • Feb 02
  • #782361

Guru aide is a ripoff, they will pose as microsoft, trend micro, Mc Afee representatives. They will lie about your computer, and when you ask them to stop calling they wont. I am ready to file a harrasement lawsuit.Use anyone, use a third grader,don't use guru aide Add comment

  • From mobile
  • Guruaid
  • Jan 13
  • #769406

Guru aid is a scam process of Lester Info services Pvt.Ltd. Tell your friends please...please...do not take Annual Maintainance Contract for your computers or any device. People at Guruaid will just ruin it. Add comment

Thought I was dealing with AT&T. I was told they had found viruses that would harm my cp. That I needed a fix right away. I purchased Guru Aid for 180.00. Was told it would clean cp. About a week later I received a phone call from Guru Aid saying that it wasnt working and they needed to go in and fix it. I let them in. After almost two hr. they said they couldnt fix it. They then asked if I... Read more

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These people will ruin your computer to have continued business with you . I was told over and over again that the computer should be cleaned not by the software I bought but by them every month. After they worked pn my computer it started locking up. Didn't do that before dealing with them. They will constantly try to convince you into spending more money. They tried to convince me that... Read more

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I filed a complaint about $100. GuruAid called today and offered to give back the$100. They wanted lots of information which *** me gave it to them. now I have been scamed out of another $2800. these guys are real good I am going to see if I can take any legal action. I can only hope every one else checks these reports. the last time yanyan wang called me I told him what happened he said he... Read more

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Spent hours on the phone to GuruAid, then more time after I allowedthem to access my computer to clean up etc. Paid £119. They are very convincing but I later found my comments/complaints saing the company is a scam. I did not receive email from to acknowledge payment and give details of service support. I paid by debit card but after reading bad reviews got my bank to cancel the card to avoid... Read more

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They don't do anything. Absolutely 100% fake. They're trying to load viruses on my PC. I called and they said that I had more viruses than I knew I did and they tried to remotely connect to my PC, and when they did they loaded a ton of adware and malicious content onto my computer. My PC is bricked and I had to re-install windows. All of my personal files and photos from the last 2 years are... Read more

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Resolved

I was testing AVG antivirus and it also loaded AVG Tune Up. I tried the one time registry clean, etc. Computer totally locked up; could not access the web, reboot, shutdown except hard start, could not uninstall AVG Tune Up. Using smart phone contacted AVG tech support. That sent me to guruaid with Indian reps. Received a hard sell that my machine had deep malware infections that no registry... Read more

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I just want to say that Sachin did a great job handling all of the concerns that I had about my computer operation. He was very knowledgeable and helpful as well. I really appreciate him calling me and making me aware of the benefits in remaining a Guruaid customer. And he was very patience, answering all of my questions in a way that I could understand. Thanks Sachin! He also made me aware of... Read more

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