GuruAid Complaints and reviews

GuruAid reviews, GuruAid complaints, read GuruAid reviews, find GuruAid reviews, GuruAid scam reports
Do you know
about GuruAid?
Suggest a profile description
Industry: Advertisements and Cons
GuruAid social reviews and reports. Join community by posting your own comments or complaints.
  • 9 complaints
  • $1,144 claimed losses
  • $127 average
  • 1076 since Oct 05, 2012

Please try to contact   GuruAid Customer Service  directly prior to posting any complaints on this site.

Had an experience with GuruAid?  Submit review ›
GuruAid
Main address: 19 Business Park Drive 06405 Branford CT
1 855 575 5140, 1 855 487 8243, 1 203 643 2174, http://www.guruaid.com/contactus.php
GuruAid reviews, GuruAid complaints, read GuruAid reviews, find GuruAid reviews, GuruAid scam reports
  • 9 complaints
  • $1,144 claimed losses
  • $127 average
Had an experience with GuruAid?
Submit review ›
9 reviews found
Show first:

When the tech answered I assumed I was talking to the MacPhee people even tho he said he was Gurutec. He proceeded to remotely scann my compter and said it was fixed after keeping me on the phone then he said I should sign up for a 2 year program so I could get help anytime. I frustrated him my computer was 13 years old but he said I should sign up. I finally was passed to a manager who... Read more

Was this review helpful? 1 1

I thought I called eset tech support and was forwarded to a tech service and I asked is this eset tech support and the answer was we configure all computer software for the major security software.My eset[ tech support]is free,so guruaid asked to run a diagnoses and upon running said I had viruses and malware and to get them removed I could pay 169.00 dollars for a full year maintence and... Read more

Was this review helpful? 1 5

I called what I thought was a norton tech support line as well but was actually calling GuruAid. I had the FBI Moneypak virus and couldn't access my computer. After following their instructions about going to the F8 menu and selecting "repair computer" they restored my computer to a week earlier. I was then allowed to get access my computer. Then the representative took control of my computer and... Read more

Was this review helpful? 9 1

I gave them access to my computer when I later found out this was completely unnecessary. They then tried to charge me for software I can download off the internet for free when they initially told me it would be for free. I watched them remote search my computer. They were going through many programs and software. I don't know what they have done to my computer or even if they are secure... Read more

Was this review helpful? 1 0

Called the company after getting information off the Internet . Surprising why Microsoft don't open up shps directly under their name to repair computers instead of us ending up with third party repairers. I am sitting in front the pc for about 6 hours since I. Have paid for the the service online already. I am going to be relieved only when my PC is sorted tonight. Not sure if this is not... Read more

Was this review helpful? 1 0

when i called a number thinking it was a norton representative, i got a representatice who never indicated or said anything about being from guruaid other than accessing my computer, acting like he's a norton representative and tryng to sell me a load of ***, waw, u guys should be reported to the FBI and BBB for misrepresentation, what a shame, . I will take some action I only let him access... Read more

Was this review helpful? 1 0

I can't imagine a worse company to contact when you're having a technical computer problem. They put you on hold forever, then transfer you to another technician, who puts you on hold, and you end up on the phone or waiting for their responses for hours. And I mean hours. Don't waste your time or money. Most of the time you cannot understand what they are saying and they are probably helping... Read more

Was this review helpful? 2 0

I called Microsoft on 110912 with virus problems. My computer tech had said to call them first. They assured me they would fix all the problems; after an hour of letting him remote control my mouse, he transferred me to Guruaid. I asked this tech MANY times "are you Microsoft?" and his answer , with heavy accent 'dont worry about it, I fix everything for you. I take care of everything'.... Read more

Was this review helpful? 4 2

At 11:30 at night my computer lost it's Norton 360 program. On running a scan on my computer error 8504-104 turns up and tells me to restart my computer, doing so it didn't restart the first time, so I went to google because I can't start Norton and typed in Norton360 I scanned down the list and opened Norton trouble shooting, at 12:30 I have a tech on the phone that says he can help,... Read more

Was this review helpful? 12 12
 
×
You are reading about GuruAid.
Filing a new complaint about
×