3.1
  • Technical Support1 votes
  • Technical Skills1 votes
  • Sales Manager1 votes
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  • Dec 21
  • Software
  • Spring, Texas
  • Positive Experience
  • 14
  • REVIEW RATING 4/5

they did a great job and got me up and running.Awesome recommend them and their services. seek them out and use their help. price effective too. Be prepared to spend a little time on the computer to get it fixed. These problems are not solved in the swipe of a key. =========================================================== they did a great job and got me up and running.Awesome recommend them and... Read more

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  • Dec 14
  • Software
  • Stockton, California
  • Positive Experience
  • 19
  • REVIEW RATING 4/5

My name is Dan Gleason and GuruAid has been providing great support for all my Printer and PC needs. They keep my PC running Fast and Free of garbage as well as Viruses. They always are polite, courteous and friendly. Any and All issues are done with this fine Company. ===================================================== My name is Dan Gleason and GuruAid has been providing great support for all... Read more

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  • Dec 14
  • Desktop computers
  • Dartmouth, Nova Scotia
  • Positive Experience
  • 14
  • REVIEW RATING 4/5

I had several problems with my computer working slow and the service I received from guruaid was great. I needed my home page changed to yahoo and my yahoo was working slow, and I had other programs that I download to my computer that was causing problems and that was fixed by the tecnection which is great. I can now go from internet site to inter site without a problem, it is much faster and not... Read more

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  • Dec 14
  • Software
  • Montreal, Quebec
  • Positive Experience
  • 35
  • REVIEW RATING 4/5

i learned my lesson about hackers never again i will listen to noone thank you for fixing my problem now i have to go to my bank change my account number change bank card call the gouvernement for depositing my pension in the new account cancel the check its a mess thank you for your help. ========================================== i learned my lesson about hackers never again i will listen to... Read more

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  • Dec 09
  • Software
  • Tonawanda, New York
  • Positive Experience
  • 20
  • REVIEW RATING 3/5

internet not working and clean up and tune up on pc! All the techs were very helpful and resolved all of my issues! it was a very pleasent experience and would recommend this service to friends and family! i will be calling back to resolve future issues! All the techs were very helpful and resolved all of my issues! it was a very pleasent experience and would recommend this service to friends... Read more

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  • Dec 08
  • Laptops and Tablets
  • White Plains, New York
  • Positive Experience
  • 20
  • REVIEW RATING 4/5

Mr. Ashutosh Mangate was excellent and understand the reason why I called. Mr. Ashutosh had taken care of the issue by up dating Internet Explorer to the latest version so my computer will operate at top effeciency and speed. Mr. Ashutosh spoke very well and did a complete tune up and clean up and checked the computer thoroughly to make sure there weren;t any unwanted programs or viruses and that... Read more

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  • Dec 05
  • Software
  • Langley, British Columbia
  • Technical Support
  • 1
  • 1
  • 101
  • REVIEW RATING 4/5

Got a couple of calls from Guru aid asking if security warnings were appearing in our computer and if it was slow. After second time i let guy control computer as he said we were still in our three year contract. I finally found paperwork and realized we were well out of contract. He was telling and showing me how many people, including one from Somalia , were in control of our computer. I was... Read more

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  • Nov 25
  • Software
  • Allentown, Pennsylvania
  • Mcafee
  • 155
  • REVIEW RATING 4/5

I had the same issue. I was calling to cancel my subscription with mcafee and I noticed she said guruaid but she said she worked for them and could take care of the problem. She ran all sorts of scans told me I have no space on my computer. I use this computer only for one limited purpose so I found this hard to believe. She held me hostage on the phone and told me they could take care of the... Read more

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  • Nov 24
  • Software
  • Technical Support
  • 100
  • REVIEW RATING 3/5

My computer was running slow so I contacted MS tech support who unknowingly connected me to GuruAid. It all sounded good so I foolishly purchased 3 year service plan for $399.99. They told me they tuned up my computer, but couldn't do anything about the speed which was the problem to begin with. I switched from AT&T which only offered .06 download to Time Warner Cable with 16.2 download... Read more

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  • Nov 24
  • Software
  • Lawndale, California
  • Technical Support
  • 80
  • REVIEW RATING 3/5

The person was helping. Next thing you know he turns on my camera & refused to turn off my camera. After I refused service he took over my computer & wouldn't let me take him off. I restarted my computer had to get Norton to fix it (I didn't know how to contact them at first). I called to complain & they put me back in contact with him. I had to call hours later for my complaint to be... Read more

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